Refund Policy

At YouClean, we strive to ensure your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we are here to help with a flexible refund policy.

Refund Period
- You have the right to request a refund within 14 days of receiving the product.
- The product must be unused, in its original condition, and include all packaging and accessories.

 Refund Process
- If you wish to return a product, please contact our customer service team at  to initiate the return process.
- After reviewing your request, we will provide you with shipping instructions to return the product to us.

 Return Shipping Costs
- If the product is defective or not as described, we will cover the return shipping costs.
- However, if you are returning the product for personal reasons (such as changing your mind), you will be responsible for covering the return shipping fees.

 Refunds
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within  7-10 business days.

 Non-Returnable Items
- Certain items cannot be returned for health and hygiene reasons, especially if they have been used or their original packaging has been opened.

 Exchanges
- In the case of a defective or misdescribed product, we can offer a free exchange.